General Information

Origins is all about finding new and different answers to age old problems, taking control of how you treat your body, and enhancing the way you look and feel. To this end, we use aromatic essential oils and botanical extracts in our collection of Origins Skin Care, Colour, Bath/Body, Lifestyle and Sensory Therapy® products. You'll find Origins products ideal for both men and women.

We also believe that taking serious care of yourself should be an enjoyable experience, something you look forward to. So as serious as our products are, they're also fun to use.

Click here for more information or contact us with any questions.

For industry guidance on this please consult the Cosmetic Toiletry and Perfumery Association's consumer website at this link: www.thefactsabout.co.uk

If you no longer wish to receive email from Origins Online UK, there are several ways to alert us:

Unsubscribe Link - you may click on the link provided on the monthly newsletter to be removed from the mailing list.

Email Request - send an email to us at originsonline@origins.co.uk to unsubscribe.

Phone Request - you may also call 0808 281 0231 and request that your name be removed from our email list.

My Account - you can update your mailing preferences with 'My Account' - edit personal information.

To find the store nearest you, click here.

We apologise for discontinuing your favourite Origins product - before doing so we take into account many important factors:

1. Another similar product has been developed which we feel provides better performance.

2. One of the ingredients used in the manufacturing process has been discontinued by the supplier, and we have been unable to find a suitable alternative.

3. Customer preferences, purchasing patterns.

Have you ever wished you could work in a warm, welcoming environment, surrounded by interesting people? Would you like to work for a company that sells trustworthy products that people truly believe in and rely on? Well you can. All you have to do is join the Origins team. Working at Origins puts you in touch with new and exciting people everyday - from your co-workers to your customers. It gives you the opportunity to learn new things - from the latest Skin Care, Hair Care, Bath and Body and Colour products and tips to selling techniques. No two days on the job will ever be quite the same. And it gives you a place to grow, because you'll also be taking a career path with a promising future. Start out as an Origins Guide, and you can end up in store management or educational training.

Please visit our recruitment website www.originscareers.co.uk

We know that reading cosmetic labels can be confusing. That's why we've created this Guide to help you decipher many of the symbols and statements that may appear on our labels.

For centuries, cosmetic products have brought enjoyment and beauty to millions of people worldwide. Today, a wide range of make-up, skin care, hair care, and fragrance products are available to help you look and feel good. There are many products to choose from—each with a different purpose, benefit and range of ingredients that makes it unique, effective and pleasant to use.

These include:

 PRODUCT IDENTITY: statement of what the product is.

 NET CONTENTS: the amount of product in the package. The “e” following the volume declaration is a guarantee that the product has been filled in accordance with the average system of measures used in the European Union (EU).

 PRODUCT INGREDIENTS: lists all ingredients used in the formula in descending order of concentration. This is especially important for those people who are seeking a specific ingredient or want to avoid one. In addition, our ingredient listing now includes the various components of a fragrance ingredient previously not listed and therefore may be longer. This is important information for that small percentage of the population who may be sensitive to certain components of fragrances.

 DIRECTIONS FOR USE: informs you of how, when and where to use the product.

 NAME/LOCATION OF MANUFACTURER OR DISTRIBUTOR: informs you who made the product and where the manufacturer or distributor is located. The London address and Post Code is underlined to indicate the main contact office in the EU. Product enquiries can be sent to this address.

 COUNTRY OF ORIGIN: the country that manufactures or produces the product.

 : tells you the recommended number of months within which the product should be used after you have first opened and used it, provided the product has been stored under normal conditions and not exposed to extreme temperatures. For example (24M) means that you should replace this product within (24 months) after first opening. The “Period After Opening” number will vary based upon the type of cosmetic product.

 : denotes that our Company contributes to European programs for the proper disposal and recycling of all packing components.

Others symbols and statements you might see on our label:

 WARNINGS/CAUTIONS: informs you what to do and not do with the product.

 : tells you look elsewhere in the packaging for additional information, for example in a leaflet, card or tag.

⋅ Our product safety testing requires a collaboration of experts across several sciences to ensure the excellence and quality of all products brought to market.

⋅ Our products contain ingredients of the highest quality. The levels of concentration of all ingredients in our products are safe for consumer use.

⋅ Our Company is in full compliance with the labelling regulations set forth in the 7th Amendment to the European Union Cosmetics Directive.

Your Internet Service Provider (ISP) or Email client may be using filters to block email and this may be affecting the receipt of email from Origins Online. If you believe this is happening, please consult the help section of your email program or contact your ISP directly to see how to relax or remove the settings that filter or block email. This will ensure that correspondence from Origins Online will be accepted. If you have any questions, please contact us at 00808 281 0231.

If your provider is AOL:
1. Open the Email message.
2. Click "Add to Address" icon.
3. The name and Email address from Email are pre-populated in the Add Contact pop-up. Verify that the information in these fields is correct.
4. Click "Save".

If your provider is Yahoo:
1. Open the Email message
2. Click the "Add to Address Book" link on the far right.
3. The address will be automatically entered into your Yahoo! Address Book.

If your provider is Hotmail:
1. Open the Email message.
2. Click "Save Address(es)" at the top of the message header.

If your provider is MSN:
1. Open the Email message.
2. Click "Save Addresses" on the right.
3. Select the check box next to the address you want to save. You can also make changes to the contact information.
4. Click "Save".